Company: Credit Assistance Network
Credit Assistance Network Review:
Credit Assistance Network provides consumer credit assistance and promotes their personalized approach to helping people improve their bad credit. Many of the consumers who seek out the help of Credit Assistance Network’s staff do so with the goal of purchasing a home. Strategies for credit improvement surround that goal.
Credit Assistance Network offers one-on-one coaching and initiates contact with the credit reporting agencies. The credit specialists review credit reports and offer a consultation to discover the customer’s overall financial situation.
Their program promises to send out a minimum of three individualized letters each month to the credit reporting bureaus which will dispute 15 items each month, up to 45 individual items total. The agency essentially issues these disputes on a consistent basis to encourage the removal of negative, inaccurate credit information. The dispute letters are continually sent out to improve results as well as credit scores.
Credit Assistance Network also advertises personal assistance and claims they provide free advice on credit matters even if a consumer does not choose to become a client. They assist consumers in understanding the protection laws of the FCRA, FDCPA, FACTA, and the FCBA. The agency will follow up with the credit bureau investigations and ensure they are handled according to the law requirements. If any violations are discovered, complaints will be filed with the state attorney general, the Federal Trade Commission, and the Better Business Bureau reporting the creditors and collectors who stand in violation of consumer protection laws.
Correspondence from the credit bureaus should occur within 45 days of filing disputes. Clients will receive the correspondence and forward it on to the agency via their online account, email, fax, or through the mail. Responses are viewed and further action, if required, will be determined.
Program Pricing (as of 12/2011)
Credit Assistance Network charges a one-time set up fee of $145 that must be paid up-front. Monthly fees will start one month after the services have begun. Currently, the monthly program rate is $95 a month. The company does pledge a full money-back guarantee if results are not satisfactory. The guarantee is provided in writing.
The monthly fees are collected at the end of each month once services have been performed. Under the monthly fee agreement, the services provided include unlimited assistance via phone, 24/7 access to online account maintenance, and the credit reporting agency dispute letters. The agency can also assist with the dispute of public record information which has an impact on credit scores including liens, bankruptcies, and legal judgments.
Not included in the monthly fee is the potential cost for customer’s credit reports. Credit Assistance Network will typically require that clients order their credit reports to for review. If the customer is not able to access their credit report for free, they will need to cover the costs and share the data with the Credit Assistance Network specialists.
The process Credit Assistance Network utilizes to boost consumer credit scores can be done by the consumers themselves. The benefits of using the service can be useful to those who are not current with the consumer protection laws provided they can afford the monthly fee for the assistance. Each of the three credit bureaus permit online or mailed dispute correspondence consumers can initiate without assistance but having a company do the initial legwork as well as the follow up work can keep credit repair issues from becoming too overwhelming. This agency does have a plus for performing work before charging the monthly fee with the exception of the initial set up fee.
Credit Network Assistance does seem to offer the services necessary to clean up credit reports and help consumers sort through the process of disputing credit errors and inaccurate information with the convenience of online account access and reasonable fees for monthly service. If credit scores are improved in a few months’ time, consumers can stop the program and not have to pay the fees.